FAQ

Fan version ($15): regular fit, lightweight breathable polyester. Designed for everyday wear. This is what most supporters wear in the stands.

Player version ($19): slim athletic cut, technical fabric with bonded seams instead of stitched ones. Matches what's worn on the pitch.

Both versions use the same crest, colors, and design — the difference is fabric and cut.

On any product page, toggle "Personalize" and enter the name (max ~12 characters, English alphabet only) and number (1–2 digits). This adds $4 to the unit price and adds 1–2 days to production.

Personalized kits are non-returnable unless the print itself is wrong vs. what you submitted at checkout.

See the Size Guide for full measurements. The short version: if you're between sizes, go up. Player version runs about a size tighter than Fan.

Not yet. US only for now. Email us at support@touchline.fit if you'd like to be told when we open your country.

Roughly 2–4 weeks end to end: 2–5 days to produce your kit, then 2–3 weeks for international transit and last-mile delivery. Add 1–2 days for personalized orders.

$6.00 for the first item, dropping per item as you add more: $3.00 at 2+, $2.50 at 5+, $2.00 at 10+.

A 2–4 day quiet window in the middle of the journey (while the parcel is in air transit) is normal. The next scan usually lands when it reaches the destination country.

If your order is past 4 weeks from dispatch, email us with your order number and we'll chase it down.

Only if production hasn't started yet — email us within 2 hours of checkout. After that, the address is locked.

Major credit and debit cards. Crypto support coming soon.

Yes. The whole site is HTTPS-only and card data is sent directly to our PCI-compliant payment processor — it never touches our servers. We only store a transaction reference.

Occasional ones for specific drops or promotions. If you have a code, paste it at checkout in the "Promo code" field.

No — all sales are final. Each kit is made to order. Please use the Size Guide before ordering, and email us at support@touchline.fit if you'd like a recommendation.

Email support@touchline.fit within 14 days of delivery with your order number and 2–3 clear photos of the defect. We'll send a free replacement. Full process is on the Returns page.

No. Touchline is independent and is not affiliated with any league, federation, club, or apparel brand. Country names are used descriptively to indicate the style each kit references.

No. You can check out as a guest. An account lets you see all your orders in one place at /account.

Email us at support@touchline.fit from your account address. We delete your account data within 30 days. Order records are kept for tax and accounting purposes per our Privacy Policy.